FAQ
How can I reserve a vehicle?
On this same website, https://www.goandcars.com/goandcars/buscador/
On the same website from the home page you can reserve the vehicle you want, and select the optional ones you want (exemption exemption, additional drivers, etc.).
How do I know it has been reserved correctly?
Once our team sees your booking, we will contact you. We will need you to send us a photo of your ID card and driver's license, both sides, via WhatsApp to 682900300 or email to [email protected]
What type of license do I need to drive the vehicle?
The license required for any of our vehicles is B (<3500kg).
Minimum age to rent a vehicle?
You will need to be at least 26 years old and have held your driving license for at least 2 years.
Who is authorized to drive the vehicle?
The rented vehicle may only be driven by the person listed on the rental contract. You can hire additional drivers, consult our advisors when making the contract.
How many kilometers can I do?
In the reservation we indicate how many kilometers you can travel.
What vehicle can I rent?
We are constantly renewing our fleet, right now we have Audi A1, Volkswagen T-Cross, Volkswagn Taigo, Volkswagen Polo, Volkswagen Beetle, Audi A3,….
What documentation do I need to send to rent?
ID and driving license, both valid.
Have a valid DNI, NIE or passport, and driving license (expired documents are not accepted). You must present the original of both documents at the time of taking the vehicle; photocopies or photos are not accepted. If you do not present a Spanish, European or United Kingdom driving license, you will need to present an international license along with the original license from your country.
What is the difference between bail and franchise?
The deposit is the deposit made as a guarantee to cover additional costs to the rental, such as extra km, fuel or damage to the interior of the vehicle.
The excess is the part corresponding to the damage to the vehicle in the event of an accident or external damage.
The franchise can be canceled by contracting the franchise exemption.
The deposit is mandatory, and will be paid in visa when picking up the vehicle.
Can I leave Spain?
No, our vehicles can only be used in mainland Spanish territory.
What is Bail?
The deposit is the deposit made as a guarantee to cover additional costs to the rental, such as extra km, fuel or damage to the interior of the vehicle.
The amount of the deposit ranges from €300, depending on the rented vehicle, when booking we will tell you the exact amount of the deposit.
Where can I pick up the vehicle?
The vehicle must always be picked up at our facilities, at Avda Magallanes, 1 in Benicarló.
Deliveries outside the office?
We are adapting our services to be able to offer the services, check with our advisors for availability.
I am in Benicarló or Peñíscola, how do I get to the facilities?
Upon request, we make two departures a day to Benicarlo and Peñiscola (radius 10 kilometers) at 10 a.m. and at 17:00 p.m., this pick-up is free by booking in advance.
If you want another time, or another location, we can also pick you up upon request, consult with our advisors 682900300

